Need Help?

If you don’t see your question answered here please send us an email at ValinWebOrders@valin.com, and we’ll be happy to assist you.

 

Account Management

Account Settings

How can I update my billing or shipping address?

To update Shipping Address, select Manage Addresses from your account dropdown on the navigation bar or from your My Account dashboard. Under Information, choose Create New to create a new ship to or select a current ship to to update the address. 

To update your Billing Address, contact ValinOnline Customer Service, toll free at 1-800-774-5630 or by email ValinWebOrders@valin.com

Favorites List

How can I create a Favorites list?

You can create a Favorites List by clicking Add to Favorites through the Product Detail Page, Search Results Page, or Suggested products, etc.

Simply select the Favorites List you would like to add the product to or create a new Favorites List.

Can I create multiple Favorites list?

Yes, you can create as many Favorites List as you want.

Simply select Create New List and enter new list name, after clicking Add to Favorites through the Product Detail Page, Search Results Page, or Suggested products, etc.

Order Management

How can I manage my orders?

To view your company's purchases from Valin, simply log in to your account and click on order history.

You can search for your orders by:

  • Order Date
  • Order Number
  • PO Number
  • Order Total