Need Help?

If you don’t see your question answered here please send us an email at ValinWebOrders@valin.com, and we’ll be happy to assist you.

 

Product Information

Product Information

How can I get more information on a product?

We try our best to give you complete and accurate information on each product we offer online but if you can't find the information you need online, please call our expert toll free at 1-800-774-5630 or email us at ValinWebOrders@valin.com, and we'll be happy to assist you.

What is Customer Part Number?

You can use your company's internal part numbers to shop online. To do so, please send Valin a cross-reference list of your part numbers to ours. Once this is set, you can search and purchase using your internal part numbers right away.

How can I see my customer part numbers?

Just log onto your Account, you can the search bar to search by your customer part numbers and see it reflected right on the product detail page.

Pricing and Availability

How is Pricing Calculated?

ValinOnline.com is fully integrated with the main Valin enterprise system. All pricing queries make a live connection to our enterprise system, for completely up-to-the-minute prices for your account.

How is availability calculated?

  • Available Stock - Stock is available for product
  • Available to Order - Product is available to Order, but there is no stock available for product
  • Low Stock - Limited stock is available

Signed in Users have the advantage to see how much stock is available for each product.

 

  • Available: 1 - The number represents the available stock for product
  • Available: 0 - The 0 represents that there is no stock available for product

The availability of a product is determined on each individual product’s status. The availability indicates how long it will take that item to leave our warehouse once you place your order. It does not include “shipping time.”

 

  • Available Stock/Low Stock/Available: 1 (or more) - Item is in stock and will ship today if your order is placed before 2:00 PM Pacific Time. If your order is placed after 2:00 PM Pacific Time, the in stock items will ship on the next business day.
  • Available to Order/Available: 0 - Item is not currently in stock. Order today and you will receive your ""on order"" as soon as it comes in stock. Items ship to you once they arrive, and regardless of the number of shipments it takes to complete your order, you will only be charged freight once.
  • Saturday or Sunday - The products with Available: 1 (or more) on your order will ship Monday.

Search Capabilities

Is everything Valin sells available online?

Not all products are available online. If you can't find the product you need online, please call our us  toll free at 1-800-774-5630 or send us an email at ValinWebOrders@valin.com, and we'll be happy to assist you.

What if I know a portion of the part number?

Enter the portion of the part number in the Search Bar and our search algorithms will match it to similar products in our database.

How do I find an Item if I don’t know the part number at all?

You can browse by scrolling over Products on the top of every page and look through our product offerings for Fluid Power, Motion Control & Automation and Process Control. You can also utilize the Search Bar to conduct searches on any keyword that fits best (i.e. fittings, valves, etc) and our search algorithms will match it to similar products in our database.